Help Centre
For content creators5 min read

Promotions, discounts and trials

Win new subscribers and bring lapsed fans back with codes and offers.

1.Subscription tiers and free trials

You can offer a single subscription or several tiers, each with its own price and perks. Fans see exactly what each tier unlocks before they join. You can also offer a free trial so a fan can sample your feed before paying, with one trial per fan per creator.

  • Set your tiers and prices from the subscription settings in your dashboard.
  • Describe the perks clearly so fans know what they are getting.
  • Turn on a free trial to lift conversion from browsers to subscribers.

2.Discount codes

Create promo codes that give a percentage or a fixed amount off the subscription price. Each code can have an expiry date, a maximum number of uses, and is limited to one use per fan. Fans enter the code at checkout and see the discounted price before they confirm.

  1. Open the promo codes panel in your creator dashboard.
  2. Choose a code, the discount type and value, an optional expiry, and a usage limit.
  3. Share the code in your posts, broadcasts or bio.

3.Win-back offers

Mark one of your codes as a win-back code and it is offered automatically by email to fans whose subscription has lapsed, inviting them to return at a discount. This runs in the background so you do not have to chase anyone manually.

Does a promo code reduce what I earn?

The discount comes off the price the fan pays, and you earn on the discounted amount. Use codes to grow your subscriber base, where the lifetime value outweighs the one-off discount.

Can a fan reuse a code?

No. Each code is limited to one use per fan, and you can also cap the total number of uses and set an expiry date.

Need more help? Contact info@discretion.vip or visit Support.